The DQ Helpline is a third-party whistleblowing system trusted by over 3,200 organizations in Japan and abroad. Since its launch in 2003, it has helped companies strengthen governance and build ethical workplaces through secure, anonymous, and multilingual reporting.
As a pioneer in the field, D-Quest continues to provide evolving, globally compliant solutions that support companies facing increasingly complex compliance demands.
Whistleblowing System
DQ Helpline
DQ Helpline - A Pioneer and Trusted Provider of Whistleblowing Solutions
Five Reasons to Choose the DQ Helpline
224/7 Web Access with Phone Support
Reports accepted anytime via web; telephone support available during business hours
The system allows secure, anonymous reporting through a web-based platform accessible 24 hours a day, 365 days a year. Telephone hotline support is also available during designated hours to assist reporters. Regardless of the method, anonymity is maintained, and two-way communication enables ongoing dialogue while protecting reporter identities.
The system allows secure, anonymous reporting through a web-based platform accessible 24 hours a day, 365 days a year. Telephone hotline support is also available during designated hours to assist reporters. Regardless of the method, anonymity is maintained, and two-way communication enables ongoing dialogue while protecting reporter identities.
3Multilingual Global Support
Over 40 languages supported across jurisdictions
Our service complies with international regulations including the GDPR and local laws.
Leveraging our European subsidiary and a global legal network, DQ Helpline provides seamless multilingual support for global and domestic operations alike.
Leveraging our European subsidiary and a global legal network, DQ Helpline provides seamless multilingual support for global and domestic operations alike.
4Comprehensive Support Programs
From implementation to training and system improvement
We provide full-cycle support—from system setup to performance review. Training programs also cover topics such as fraud risk, harassment prevention, and ethics, empowering companies to integrate whistleblowing into their broader compliance strategy.
5High-Level Security
Robust data protection backed by ISO27001 certification
Security is built into every layer of the DQ Helpline. Measures include two-factor authentication, encrypted data storage, intrusion detection, and log management. Dedicated operators also receive regular training to ensure operational integrity.
*DQG is ISO27001 [ISMS] certified.
